You may have been postponing that call to the foundation repair company, even though you’re sure that there’s something wrong with your house. Found any cracks on your walls, sure they’re getting larger? Maybe you noticed the floors being un-level or the doors sticking. Maybe you don’t even have a clue where where to look for help.
Like most other homeowners, your knowledge of foundation repair is probably limited, and you may be thinking of hiring people who can do the job competently as well as honestly. The good news is, you will find a lot of good companies out there, but also some cowboys that you have to avoid at all costs.
When planning to hire a certain foundation repair company, first consider the following:
Research Is Key
Take time researching on the background of the company you plan to hire. Make sure to read reviews about them, but stick to reputable consumer websites like HomeAdvisor, Angie’s List and the Better Business Bureau. Of course, you’ll want to spend time exploring the company website to know basic details about them.
Asking for Recommendations
Referrals are still the best way to locate reputable service professionals, so start asking around. Maybe they’ve had some foundation repairs done on their property before, or a friend of theirs did. Talk to them regarding the quality of work, professionalism and pricing of the recommended company. People are usually happy to provide this kind of first-hand information.
Considering a Number of Options
One of the best steps to take to make sure that you end up hiring the right foundation repair company, is to have several options rather than considering only one. Besides, you can’t accurately assume that a certain company is the best for you if you don’t even have a point of reference.
Quality of Products
Take a look at the type of products they usually use and determine their quality. If you need piers, know as much as you can about their foundation piers. As they say, you get what you pay for, and this couldn’t be truer when you talk about building foundation. There are lots of companies that sell cheap, low-quality products, and you need to avoid them completely. Aside from product quality, ask them about warranty as well. This is often and obviously the most crucial of all considerations. This should also be a main point of comparison when you review your prospects.
How a company treats you on the phone when you make your first phone call reveals a lot about their customer service. Pay attention to courtesy and professionalism. If you sent them an inquiry through email, how prompt was their response? When they came to assess your property, were they polite and patient enough to explain the details to you? Never take these things for granted because it can be a burden to deal with a company that doesn’t value its clients.